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I used to work for Sutton Ford. You are coached to sell vehicles for the maximum amount. They used to have a gimmick called Auto Guard which was only a hot wax applied to the vehicle which we were instructed to push on new car buyers for as much as $4,000 guaranteeing...
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Company wrote 0 public responses to the review from Dec 12, 2017.
#1146907
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Sutton Ford - BEWARE

This Dealership Has a Racist as their GM. We recognized him from a previous dealership.... We will not be doing business with the Suttons They don't do research to see who they have representing them... Cars sell themselves id rather not be bothered with a racist swindler. its a shame to know this GM is working there. Obviously the wool has been pulled over thew owners eyes and he is being taken to the bank by his management team which are all very incompentent and rude.
Company wrote 0 public responses to the review from Dec 10, 2015.
1.0
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#749065
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Sales Personnel Review

Bad customer service, bad sales manager I made a deal with them over the phone to Buy a car and when I went to the dealer to pay it they ask for more money ....screw this dealer
Company wrote 0 public responses to the review from Feb 09, 2015.
1.0
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#592444
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Sutton Ford - Oil Change Review from Frankfort, Illinois
I had a very bad ordeal with sutton. Back in June of 2014 I went to sutton to get a simple oil change, I was traveling to Kentucky for a little league World Series qualifying tournament. It was a Friday and we were due to leave at 9:00 pm that night. I went to sutton...
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Company wrote 0 public responses to the review from Feb 07, 2015.
3.7
#591813
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Sutton Ford - Protection Program Review from Valparaiso, Indiana
We purchased a car here about 1 month ago. The dealership was nice enough to throw in their auto butler for free!!! We have the contract saying we were charged $0.00 for auto butler. After reviewing the loan we noticed that they snuck in a $1,000.00 charge into the...
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Company wrote 0 private or public responses to the review from Nov 17, 2014.
1.0
#558988
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Awful Service Review

The WORST service I have ever received. Words cannot describe how BOGUS they did me. I will be going back to the dealership and raising ***. This is unacceptable.
Company wrote 0 public responses to the review from Jun 21, 2014.
#500686
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Run fast, and go elsewhere!! I am not one to blog or write reviews, but I felt compelled too, after my experience with this dealership. Please read and consider going elsewhere. I had an issue where Sutton Ford fraudulently ran my credit, not once, but twice in two...
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Company wrote 0 private or public responses to the review from Dec 01, 2012.
Anonymous
jason

My question would have been to who i was getting a mortgage with. A dealership cant guess names and social security numbers. Maybe yourbroker had something to.do.with it

#363958
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DO NOT BUY FROM THIS DEALER!!!! We bought a mini van from this dealer back in 3/2011. It was late at night when we finally took the van home and noticed there was a message of all wheel drive disabled. Immediately the next morning we called the dealer to get this taken...
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Company wrote 0 private or public responses to the review from Jul 09, 2012.
#330449
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I drove 500 miles to this dealership to buy a used car, which according to the online description, has everything I was looking for. So, I rented a car and showed up after the sales person assured me that everything listed on their website was OK. When I got there,...
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Company wrote 0 private or public responses to the review from Apr 12, 2012.
Anonymous
***cerned25

Was it an Acura rdx gunsmoke color? Because if it was please respond back...

#311692
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Contact Sutton Ford

Mailing Address:
Sutton Ford Lincoln Mercury
21315 Central Ave.
Matteson, IL 60443
Phone:
(708) 720-8095
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I purchased a 2005 mustang from Sutton back in August 2010. I had the car for 2.5 weeks. I received a call from the service department saying they had a warranty "part" for the Mustang and please bring it in so they can work on it. I brought it in, then the Finance...
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Company wrote 0 private or public responses to the review from Jan 26, 2012.
Anonymous
Gene Strutz

Never take a car before all t,s are crossed and a all i are dotted. Know your credit ratting befor you try to buy. If your credit is not op to par do not try to buy.

#292214
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